Retention Representative

Role Type
$13.20/hr + performance based incentives that are guaranteed while learning the job!
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Location: Halifax, Nova Scotia

Start Date:  October 15th

Our Retention Representatives are vital to the business because they save our business every day. They educate and negotiate so that EVERY customer knows that Admiral cares about keeping their business.

Supported by a Team Manager, Retention Representatives work alongside a team of driven and positive peers who contribute to the success of Admiral by renewing close to 80% of customers who call us looking to leave.

When our Retention Representatives aren’t saving the business, they can be found roaming the office with their team on adult-sized tricycles, shooting a game of pool in the lunchroom or developing their skills with our in house professional career coach!

No experience required—we’ll make sure you’re ready!

 At Admiral we believe people who like what they do, do it better!

We offer:

• Full time employment
• Education Sponsorship Program
• Employee “Free Share Scheme” for our loyal staff (own a piece of Admiral!)
• Exceptional health & dental benefits from your first day of employment
• Fantastic Work-life balance
 SIX weeks paid time off!
• Focus on your family; no shifts past 5:00PM and weekend shifts are shared on rotation regardless of seniority
• Training and development opportunities; every employee starts on the phone and with the right attitude and performance, may be promoted from within
• A friendly work environment and unique corporate culture
• Recognition and rewards for a job well done
• Free parking and fresh fruit delivered daily
• Bright, airy workspace with your own desk
• On-site health services including massage and yoga

Watch our video to learn more about our Retention Representative role!