Location: Halifax, Nova Scotia
Start Date: December 10th
Our Retention Representatives are experts at re-selling car insurance policies to ensure every customer’s coverage is tailored to their needs within their budget. In a competitive market like ours, providing efficient service that makes every customer feel valued is key.
Supported by Team Managers, Retention Representatives work alongside a team of driven and positive peers who contribute to the success of Admiral by renewing close to 80% of customers who call us looking to leave.
We hire for fit and train the skills needed to be successful; experience is not required!
What do we mean by fit? Our ideal candidates are:
• Reliable and committed to achieving individual and team goals
• “Change champions” who are adaptable to an ever-changing environment
• Welcoming and respectful towards everyone in the Admiral family
• Positive and resilient to handle any challenge that arises
In a nutshell, we believe people who love what they do, do it better!
What’s in it for you?
Valuable sales experience & professional development to grow your career
• Full-time paid classroom and on-the-job training
• Dedicated coaching & feedback throughout your career to turn the training into expert sales negotiation skills!
• Fantastic leadership development programs
• Education Sponsorship program
A job that balances your life, family and priorities outside of work
• Consistent schedule you know in advance for easy planning
• No late nights & weekends shared on rotation
• 4 weeks of paid vacation and nearly 2 weeks of paid flexi time!
A team that you love like family
• Teams of 10-15 supportive, positive peers
• Friendly, inclusive environment with camaraderie and friendly competition
• Fabulous corporate events to celebrate all that hard work together!
Other outstanding benefits and perks
• Competitive salary & performance incentives
• Employee “Free Share Scheme” for our loyal staff (own a piece of Admiral!)
• Exceptional health & dental benefits from your first day of employment
• Recognition and rewards for a job well done
• Free parking and fresh fruit delivered daily
• Bright, airy workspace with your own desk
• On-site health services including massage and yoga
Watch our video to learn more about our Retention Representative role!