In a competitive market like ours, providing efficient service that makes every customer feel valued is key. Our Customer Loyalty Representatives excel at negotiating over the phone with our existing customers to get them the car insurance coverage they need within their budget.
Supported by Team Managers, Customer Loyalty Representatives work alongside a team of driven and positive peers who contribute to the success of Admiral by delivering exceptional customer service on every call, with a focus on retaining our customers.
We hire for fit and train the skills needed to be successful. Experience is not required, but the drive to succeed is a must!
Our ideal candidates are:
Reliable and committed to achieving individual and team goals
“Change champions” who are adaptable to an ever-changing environment
Positive and resilient to handle any challenge that arises
Enthusiastic learners who apply feedback to grow in their role and achieve their goals
At Admiral, we believe people who love what they do, do it better!
What’s in it for you?
Valuable professional development to grow your career
Full-time paid classroom and on-the-job training
Dedicated coaching & feedback throughout your career to turn the training into expert negotiation skills!
Fantastic leadership development programs
Education Sponsorship program
A job that balances your life, family and priorities outside of work
Consistent schedule you know in advance for easy planning
Weekends shared on rotation
No late nights
4 weeks of paid vacation and nearly 2 weeks of paid flexi time!
A team that will make you want to come to work
Teams of 10-15 supportive, positive peers
Welcoming, inclusive environment with camaraderie and friendly competition
Recognition and rewards for a job well done
Fabulous corporate events to celebrate all that hard work together!
Other outstanding benefits and perks
Performance based incentive opportunities in addition to your base salary
Employee “Free Share Scheme” for our loyal staff (own a piece of Admiral!)
Exceptional health & dental benefits from your first day of employment
Free parking and fresh fruit delivered daily
Bright, airy workspace with your own desk
On-site services including massage, flu shot clinics, and visits from Therapeutic Paws
Watch our video to learn more about our Retention Representative role!
Admiral has been listed for the last nine years in the Sunday Times as one of the 100 Best Companies to Work For, and for the last seven years in the Financial Times list of 50 Best Workplaces in the UK and 100 Best Workplaces in the EU. In Halifax, we have been recognized as one of Canada’s Great Places to Work every year since 2010 and we’ve also been named one Nova Scotia’s and Atlantic Canada’s Top Employers annually since 2015.
Contact us Admiral Insurance Halifax 6940 Mumford Road Suite 200
Halifax NS B3L 0B7 Phone: 902-406-3200 Fax: 902-406-3260