Inbound Sales Representative

New Business
Role Type
To be discussed
Apply now

Location: Halifax, Nova Scotia

Our Company

One of the UK’s top three car insurers, Admiral provides car insurance, home insurance, loans, and various other products to over 6 Million customers in the United Kingdom.

We’re a passionate, profitable and well-established company with operations in eight countries. We employ over 10,000 people globally, who are at the heart of what we do.

Admiral's Halifax office opened in 2007. We employ over 400 staff who support our customers in the United Kingdom with home and motor insurance policies.

We have been recognized as one of Canada’s Great Places to Work every year since 2010 and we’ve also been named one Nova Scotia’s and Atlantic Canada’s Top Employers annually since 2015.

Job Description

Admiral New Business is all about making sure our customer's first experience with us is an excellent one.  As the first point of contact, it’s important that we deliver an efficient, high-quality service to every single person we speak to.

Handling inbound calls, your role will be to guide your customers through the buying process, informing them of both our insurance products and our related ancillary products. This allows the customer the opportunity to shape their policy to meet their personal car insurance requirements.

You don’t need any experience, just confidence, a proactive approach and a willingness to learn. We will teach everything you need to help you succeed in your role. You will also have the support of your manager and team from your first day and right through your career with us.

The insurance sales job is challenging and competitive, which is why the better you perform, the more lucrative the rewards. Our incentive structure benefits motivated individuals who show a flair for both sales and customer service.

Our aim is to give great service and value for money to as many people as possible.

Our ideal candidates are:

  • Reliable and committed to achieving individual and team goals.
  • “Change champions” who are adaptable to an ever-changing environment.
  • Positive and resilient to handle any challenge that arises.
  • Enthusiastic learners who apply feedback to grow in their role and achieve their goals.
  • All-round excellent communicators with a talent for negotiation.

Our Culture

Our philosophy is simple yet effective: “people who like what they do, do it better!” We put a lot of effort and investment into making sure that the Admiral is a happy place to work, where challenge, opportunity and career path development are encouraged, and fun is never frowned upon.

Our culture is honest, open and wholeheartedly focused on four key areas: Communication, Equality, Reward & Recognition, and Fun.

Other great things to know

  • We promote an inclusive and accessible workplace, where all employees feel valued, respected and supported.
  • We are conveniently located just off Mumford road.  We offer free parking or discounted bus passes to help you get to work.
  • Full time, permanent employment, with no shifts past 6:15pm and weekends shared on rotation.
  • Developing and promoting existing staff is a priority, with 100% of promotions being internal.
  • Visit to learn more about our exceptional benefits and what makes Admiral a great place to work!

The Recruitment Process

Applying for a new job is exciting, but it can be a little nerve-wracking too! Here is a little more about what you can expect during the call centre recruitment process.

  • The online application: Follow the simple guided steps to get your foot in the door. We contact all our applicants; watch for the email letting you know if you’ve been selected to progress.
  • The video interview: Your video interview gives you the opportunity to showcase yourself in a whole new way. Highlight your experience and personality for a chance to be invited to an on-site meet and greet.
  • The meet and greet: A favourite among candidates, join a group of fellow candidates on-site to learn more about the role and our expectations. Meet and greets are scheduled in advance.  
  • The interview: This is your face to face interview with the hiring manager.  All stages must be completed in sequence to be considered for the role.
  • The offer: Hopefully, the next step will be you joining the team.