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About Us
Admiral Canada play an important role in making Admiral Group one of the United Kingdom’s most recognized and trusted insurance and financial service providers.
Who We Are
In 2007, Admiral Group established its Canadian presence in Halifax, starting with a small team of 20 staff. Today, our workforce has grown to approximately 450 colleagues throughout Nova Scotia. We proudly support millions of UK customers by assisting with motor and home insurance policies that prioritize affordability, flexibility, and peace of mind.
Our success stems from more than just our services. We foster an award-winning culture that values life/work balance, embraces hybrid working, and recognizes and rewards our employees' contributions. We prioritize internal career growth, ensuring that our team members can thrive within our organization. This commitment has consistently earned us recognition as one of Atlantic Canada's Top Employers and a Best Workplace in Canada.
While our growth has been significant, our core values and purpose have remained unwavering. We are dedicated to enriching the lives of our people, our customers, and our community with unparalleled passion, by doing what's right, together.
Our Story
Our Departments
Claims
As the first point of contact after an incident, our dedicated team handles various responsibilities, including arranging repairs, negotiating with solicitors and third parties, and settling claims fairly, accurately, and in a timely manner. No two days are the same in our dynamic department, where we strive to provide the best customer service in the industry.Find out more
Customer Support & Insight
Ensuring our customers are treated fairly and provided with a resolution to their concerns is paramount to us. The Customer Support & Insight department within Canada consists of two unique support areas: Customer Relations and Customer Support. The Customer Relations area aims to strengthen the journey for our customers through effective complaint handling while Customer Support work closely with our most vulnerable customers across the business.Find out more
Our Awards
Our Culture
We believe in creating an inclusive, open-minded, and respectful environment where every employee can achieve their career goals. You'll be valued and recognized for who you are – an amazing individual and a vital part of our team.
Having fun with your colleagues is a big part of working here. We foster camaraderie through celebratory events that promote reward and recognition, such as team away days and our annual awards gala.
We ensure that everyone can voice their ideas and know they'll be heard through employee forums, anonymous feedback, and company-wide pulse surveys. Promoting healthy living and helping our people achieve a happy work-life balance is a key focus for us, and our Admiral Wellness initiative was created with this in mind.
