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About Us
Admiral Canada helps make Admiral Group one of the UK’s most trusted and well-known insurance and financial service companies.
Who We Are
In 2007, Admiral Group established its Canadian presence in Halifax, starting with a small team of 20 staff. Today, our workforce has grown to approximately 450 colleagues throughout Nova Scotia. We proudly support millions of UK customers by assisting with motor and home insurance policies that prioritize affordability, flexibility, and peace of mind.
Our success stems from more than just our services. We foster an award-winning culture that values life/work balance, embraces hybrid working, and recognizes and rewards our employees' contributions. We prioritize internal career growth, ensuring that our team members can thrive within our organization. This commitment has consistently earned us recognition as one of Atlantic Canada's Top Employers and a Best Workplace in Canada.
While our growth has been significant, our core values and purpose have remained unwavering. We are dedicated to enriching the lives of our people, our customers, and our community with unparalleled passion, by doing what's right, together.
Our Story
Our Departments
Claims
When our customers need us most, we're there to ensure they receive the best possible support and outcomes. With four distinct areas in Claims, our dedicated teams are always on hand to help customers through every step of the claims process. From initial contact to arranging repairs and negotiating with third parties, our goal is always to look after our customers. Find out more
Customer Support & Relations
Ensuring our customers are treated fairly and their concerns are resolved is a top priority at Admiral. In Canada, this work is led by two dedicated teams: Customer Relations, which focuses on strengthening the customer journey through effective complaint handling, and Customer Support, which provides personalized assistance to our most vulnerable customers.
Our Awards
Our Culture
We believe in creating an inclusive, open-minded, and respectful environment where every employee can achieve their career goals. You'll be valued and recognized for who you are – an amazing individual and a vital part of our team.
Having fun with your colleagues is a big part of working here. We foster camaraderie through celebratory events that promote reward and recognition, such as team away days and our annual awards gala.
We ensure that everyone can voice their ideas and know they'll be heard through employee forums, anonymous feedback, and company-wide pulse surveys. Promoting healthy living and helping our people achieve a happy work-life balance is a key focus for us, and our Admiral Wellness initiative was created with this in mind.
