What We offer

Hybrid Working

Hybrid working or ‘Smart Working’ is a flexible working arrangement that incorporates a mixture of in-office and remote work into your working routines.

Monthly Performance Incentive

In addition to your base salary, our contact centre roles will earn monthly performance-based incentive through achieving targets. New starters will earn a guaranteed learning bonus of $300-$400 during the first few months.

Immediate Coverage for Most Benefits

We offer immediate coverage for most benefits from your first day of employment with Admiral.

No Late Working Hours

Shifts run until 6:15 p.m. at the latest, so no late nights or overnight hours. Currently, most of our shifts are finished by 4:15 p.m.

Community Fund & Impact Hours

The Community Fund is a fund providing financial support to staff and their families directly involved with local charities and organisations. Admiral employees can take up to two paid days off work to volunteer for charities and organisations through our Impact Hours initiative (formerly Give-a-Day).

Matched Pension Contributions

We are committed as an employer to matching our employee’s pension plan contributions up to a maximum of six percent of your annual salary following six months of employment.

Virtual Healthcare Service

Virtual healthcare (also called telemedicine) offers employees (and their family) high quality primary health care, accessible through one easy-to-use online platform. With the ability to connect with doctors and healthcare specialists around the clock through the Maple app, prescriptions, referrals, and diagnoses are available in a matter of minutes.

Generous Time Off

Starting in 2023, our employees start with five weeks paid time off and receive additional flexi-time to take as it’s earned. We also provide top up on your monthly incentive, to ensure you’re not missing out when taking a break.

Career Growth & Development

Whatever role you have or whatever stage in your career you’re at, we have a variety of courses, workshops and plans to help you develop and make your work here more rewarding and enjoyable. With our policy of promoting from within, there are opportunities to develop your talents, learn new skills and realise your maximum potential.

Share Scheme

After one year of service, all employees become shareholders and are awarded up to £3,600 worth of shares each year. Employees will also receive dividends on their shares.

Health & Wellness

We strive to offer programs and services that reflect the importance of positive mental wellness and contribute to the health and happiness of our employees, including a paid virtual gym membership for your household, extended health benefits and financial wellness programs.

Discounts

Receive discounts on gym memberships (Goodlife, Canada Games Centre), transit passes (EPass Progam), local businesses (HCC members), and access WorkPerks which includes thousands of discounts across Canada, in-store and online.

Parental Benefits

We provide up to 26 weeks of top up for either parent during maternity or parental leaves, based on received EI benefits. The non-birth parent also receives 5 days of paid leave to attend the birth of the child.

Personal Spending Account (PSA)

Administered by Blue Cross, the PSA provides employees with more flexible options to further enrich their work/life balance. Each employee over 6 months gets up to $500 per year to spend as they choose on a variety of categories – from flights to hotel accommodations, house cleaning to music lessons, even veterinarian fees.

Employee Assistance Program

Our Compsych-led EAP brings professional and confidential services to colleagues and their families, such as financial guidance (budgeting, debt management, mortgages), emotional support (counselling sessions, stress and anxiety, family conflicts), work-life solutions (finding child care, housing searches, finding elder care), and more.

Buy a Book

Request up to two books per month paid for by Admiral to aid your personal and professional development through our Buy-a-Book Program. Order books directly on Admiral's Amazon Business Account for speedy home delivery.