About Us

The Admiral Group sells private car and home insurance and related ancillary products to consumers throughout the United Kingdom, Spain, Italy, France and the United States.

Who We Are

Admiral's overseas office opened in Halifax, Nova Scotia in 2007. We employ 400 staff who support 5.98 million customers in the United Kingdom with home and motor insurance policies.

Our employee centric philosophy is quite simply 'People who like what they do, do it better'; as a result, many employees start their career progression here and earn promotions through our career development plans.

Our Story

Our Departments


Contributing to the effective running of the Sales department, you'll help our customers when they call in to buy our policies and related products. A natural with customers, you’ll be driven by the satisfaction that comes with achieving your sales and customer service targets. As you can imagine, excellent negotiation skills, the ability to work well under pressure and using your own initiative, are all essential. Find out more

Customer Loyalty

The insurance market is a competitive place, especially when it comes to policy renewals. You'll help us retain our customers by providing perfect service, re-selling the benefits of our policies, overcoming objections and winning the business once again. Using your initiative and excellent communication skills, you'll love working towards targets in a fast moving, customer-focused environment. Find out more

Customer Assurance

Treating our customers fairly and offering memorable buying experiences is paramount to Admiral’s success and business philosophy. The Customer Assurance team is responsible for ensuring we are living up to these standards by addressing and adequately responding to customer complaints and concerns. Excellent verbal and written communication; objectivity and the ability to independently organize, prioritize and manage workloads are all necessary to succeed in this new and growing department. Find out more

Our Awards

Our Culture

Admiral prides itself on an award-winning culture that promotes a balance of hard work and simply having fun with your colleagues. This is reflected in our office environment, internal programs and the way our employees consistently deliver first-class service to our customers.

Admiral's Charity Champion and Community Chest initiatives provide employees with opportunities to raise funds on site for local non-profits and have their fundraising goals matched by Admiral; our staff lunchroom offers billiards, table tennis, a Playstation Virtual Reality set and other activities for employees to enjoy while on a break; our annual company events encourage staff camaraderie, performance recognition and giving back to our staff as a 'thank you' for their continued hard work.

It's no secret that happy staff will create happy customers, happy customers will grow our business and business growth benefits everyone, including our employees who are all Admiral shareholders.