About Us

Admiral Canada play an important role in making Admiral Group one of the United Kingdom’s most recognized and trusted insurance providers.

Who We Are

In 2007 Admiral launched its Canadian foothold in Halifax with a small group of 20 staff. Now, we employ 500 throughout Nova Scotia who support millions of UK customers with establishing and renewing motor and home insurance policies that provide affordability, flexibility, and peace of mind.

With an-award winning culture predicated on life/work balance, hybrid working, reward and recognition, and internal career growth, Admiral has established itself as one of the Atlantic Canada’s Top Employers, a Best Workplace in Canada and a workplace that’s always striving to do better, together.

Our Story

Our Departments

Sales

Contributing to the effective running of the New Business department, you'll help our customers when they call in to buy our policies and related products. A natural with customers, you’ll be driven by the satisfaction that comes with achieving your sales and customer service targets. As you can imagine, excellent negotiation skills, the ability to work well under pressure and using your own initiative, are all essential. Find out more

Customer Loyalty

The insurance market is a competitive place, especially when it comes to policy renewals. You'll help us retain our customers by providing perfect service, re-selling the benefits of our policies, overcoming objections and winning the business once again. Using your initiative and excellent communication skills, you'll love working towards targets in a fast moving, customer-focused environment. Find out more

Customer Assurance

Ensuring our customers are treated fairly and provided with a resolution to their concerns is paramount to us. The Customer Assurance department within Canada consists of two unique support areas: Customer Assurance Core and Customer Support. The Core area aims to strengthen the journey for our customers through effective complaint handling while Customer Support work closely with our most vulnerable customers across the business. Using objectivity, meticulousness and strong written and verbal communication skills are crucial to succeeding in both areas, as is prioritizing workloads, and working independently. Find out more

Our Awards

Our Culture

Our inclusive, open-minded, and respectful environment ensures that we support employees in achieving their career goals. You’ll be seen as an individual; valued and recognised for who and what you are – an amazing employee and an asset to our company.

Having fun with your colleagues is a big part of working for Admiral. A strong family dynamic is supported by celebratory events that promote reward and recognition, and camaraderie, such as team away days or our annual awards gala.

We ensure that everyone can voice their ideas and know that they’ll be heard through employee forums, anonymous feedback, and company-wide pulse surveys. A working environment that promotes healthy living and helps our people achieve a happy life-work balance is a key focus for us, and our Admiral Wellness initiative was created with this in mind.

As a part of our ongoing commitments to our employees, we are devoted to providing a working environment that promotes diversity and equal opportunity and where there is mutual trust, respect for human rights, with no discrimination. Our Diversity and Inclusion working group was established in 2019 to ensure Admiral remains a safe, inclusive, and diverse place to work.