Inclusion at Admiral is more than an idea, it’s a principle that shapes how we work and how we support one another. Our people promise, Where You Can, is built on four powerful pillars: Grow & Progress, Make a Difference, Share in Our Future, and Be You.

Be You is our pledge to create a workplace where individuality is respected and barriers are removed. It means colleagues are accepted, supported, and empowered to bring their authentic selves to work.

This commitment comes to life through the actions of our people. Ollie Craig, a Customer Relations Executive, was recently recognized as an Inclusion Champion following a group-wide peer nomination process that celebrates those who go beyond their role to make inclusion part of everyday culture.

Ollie’s nomination came from teammate Nazia Sazneen, who wrote:

“I nominate Ollie Craig (they/them) for their extraordinary courage and commitment to diversity, equity, and inclusion. In my years of working with them, I have watched them flourish with immense strength and authenticity, and they are our inspiring voice for openness and authenticity in the workplace. Even beyond their professional resilience, unparalleled team morale, and personal ethics, they consistently go above and beyond to support our team and have created an environment for everyone to feel seen, valued, and heard.”

We spoke with Ollie about what inclusion means to them, how they bring it to life in their role, and why it matters for all of us.

Ollie’s Story

Name and pronouns

Olivand ‘Ollie’ Craig, they / them / theirs

How do you think your colleagues would describe you?

My colleagues are all so lovely and sweet. I believe they would describe me as dedicated, thoughtful, supportive, kind, and knowledgeable.

How long have you been in Admiral, and what is your current role?

I’ve been with Admiral for 8 years (9 in February!). I joined ‘Renewals’ but then moved to ‘Complaints’ within 11 months. I am still in complaints, but as a Customer Relations Executive in Motor Claims.

What is D&I to you?

D&I is a way of recognising that every single person is valuable, because of their differences. Paying attention to how others differ from you, means they feel seen, and it also broadens your own horizons. Everything I know, I’ve learned from someone else, so what else can I learn? It also means, a promise to always consider what barriers exist and remove them.

How do you live D&I in your role?

When I was a new staff member, I joined the Admiral float making for Admiral pride. Since then, I worked with the D&I committees, led ‘Gender Sensitivity’ training, advocated for gender neutral washrooms, advocated for a new benefit for Canadian staff, and I was part of the proposal for including the Mx title and Do Not Disclose gender on Guidewire.

I try to stay on top of what holidays are happening so I can send out well wishes to my colleagues. Colleagues trust me if they don’t know who to go to with questions, such as needing extra time for a religious observance or extra support for mental wellness.

What do you think Admiral does well, in terms of D&I?

I transitioned at Admiral, first socially and then medically. What Admiral does well is developing a culture where people support and uplift each other, without question. At first, my immediate support did not know how to go about helping me change my name, but they did not hesitate to use my new name, and we figured out the procedures together. I often see colleagues checking in on each other if they suspect someone is having a tough time. I’m really proud of our D&I culture.

Why Inclusion at Work Matters

Inclusion is not a date on the calendar. It’s how we show up for one another every day. When people feel they belong, they contribute more freely, collaborate better, and stay longer. For a customer-focused business, that matters. Diverse perspectives help us understand needs, reduce blind spots, and make stronger decisions.

That connection between culture and performance shows up in how colleagues experience work here. In our latest Great Place to Work survey, 96 percent of Admiral Canada colleagues said they believe Admiral is a diverse and inclusive employer. It’s meaningful feedback because it reflects daily reality, not slogans.

What You Can Expect Here

Joining Admiral Canada means joining a culture that takes inclusion seriously in practice, not just in principle. You can expect support for wellbeing, flexible and hybrid working that helps you build work around life, and space to represent who you are and what matters to you.

This is part of a collective aim: embedding DE&I into how we hire, develop, and make decisions. By building a workforce that reflects the diversity of our customers and communities, we serve people better and stand out as an employer of choice. When everyone feels they belong, teams perform better and customers are better served. That is the workplace we are building every day.

Want to work somewhere you can truly Be You?
Explore careers at Admiral Canada